PPM Pharmacy works to enhance customers’ health

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PPM Pharmacy works to enhance customers’ health

By Tim Farley

Since Oklahoma has some of the worst health rankings in the country, it came as no surprise that entrepreneur Ryan Orton wanted to help improve the quality of life for his fellow residents.

Orton, owner of PPM Pharmacy, discovered that many patients were unable to stay compliant with their medications due to time limitations, transportation problems and lack of communication between other pharmacies and their customers.

Noncompliance is one of the top reasons people wind up in urgent care clinics or emergency rooms. As a result, Orton developed a valuable tool for physicians and customers. His business focuses on putting the customers first by providing free home delivery, employing personable staff and having quick turnaround for prescriptions and specialty compounds.

The free delivery is made to homes, businesses or a trusted family member. With new technology, longer working hours and busy family activities, people don’t want to spend their free time standing in line, Orton said.

“Our niche is helping people who can’t get here to pick up their meds,” he said. “For example, there’s the single mom who works two jobs so we either deliver to her workplace or to grandma’s house. Or there’s the busy professional who needs his or her medicine delivered to the office.”

The delivery areas are Oklahoma City, Midwest City, Edmond, Newcastle, Blanchard, Yukon, El Reno, Harrah, Choctaw, Nicoma Park, Shawnee, Norman, Moore, Guthrie, Piedmont and Deer Creek.

If customers live outside of the delivery area, PPM also offers a free mail order service.
“At PPM Pharmacy, we aim to know our customers by name and not just a number,” Orton said. “Working together, we can bring access, affordability and added convenience to all that choose PPM.”

PPM offers a quick turnaround on all prescriptions, compound medications and specialty drugs, which include hormone replacement, gout therapy, metabolic supplements, wound therapy and acute and chronic pain maintenance.

Customers who use PPM’s delivery system the first time are often amazed that the meds were delivered on time as promised.

“The second time they’re thinking ‘this is a great service,’ and by the third time they want to know how they can get all their meds delivered to them,” Orton said. “We have to build trust to get people confident in our abilities to deliver what we say we we’ll do.”

The pharmacy’s other distinction is its ability to manufacture compound drugs as directed by physicians.

“There’s usually a very specific need. It’s either not commercially available with the ingredients or strength they (patients) need. The physician will instruct us to build a medication from scratch using FDA (Food and Drug Administration) approved ingredients,” Orton said.

The large volume of business keeps the company’s three full-time pharmacists and the rest of the staff, which includes four employees who work directly with hormone replacement therapy, busy at all times.

“That (hormone replacement therapy) is growing and has the biggest potential for us,” Orton said.

For more information, visit www.myppmpharmacy.com

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